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ISO and customer audits

Prepare ISO and customer audits from evidence your team already controls.

Doconio brings approved evidence, concrete versions, owners, review dates, open tasks and decision history into one audit-preparation view. Quality and compliance teams identify gaps early and assemble the relevant records without recreating context in a last-minute folder.

Discuss audit preparationExplore Audit Hub

Audit evidence package

Prepared

Audit owner

Quality management

Open gap

Assigned

Approved policy version included


Supplier certificate verified


Open evidence request assigned

At a glance

Evidence
Owner
History

See gaps before the audit calendar creates pressure

Required evidence, current status, review dates and open tasks stay visible during normal work. Teams can address a missing record or decision before the audit request turns it into an escalation.

Keep the concrete version and decision together

Audit evidence remains linked to its source object, version, owner and review outcome. The team can explain what was approved and why instead of presenting an unexplained file copy.

Assemble only the relevant audit evidence

Selected approved records can be assembled for an ISO or customer audit. Doconio supports preparation and traceability; the auditor and customer retain their own assessment.

Process

A repeatable audit-preparation process

Define the audit scope and the evidence expected for that scope.

Review current versions, owners, due dates and open gaps.

Assign missing evidence or decisions to the responsible team.

Record review outcomes and retain the relevant history.

Assemble selected approved evidence for the audit request.

Learn more

Related guidance

Audit evidence

Questions and answers

Audit preparation FAQ

Does Doconio guarantee a successful ISO or customer audit?

No. Doconio supports evidence preparation, responsibilities and traceability. The customer and auditor define the audit scope, perform the required checks and make the final assessment.

Which evidence can be prepared for an audit?

Depending on scope, this can include supplier certificates, policies, approvals, version history, contracts, review records, completed tasks and selected security documentation.

Can we see missing evidence before the audit?

Required evidence, status, tasks and owners make known gaps visible so the team can prioritize follow-up before the audit date.

Does Doconio replace our auditor or certification adviser?

No. Doconio organizes the preparation of evidence and decisions. It does not provide legal advice, certification decisions or an auditor’s independent assessment.

Can evidence be reused across audits and customer requests?

Approved evidence can be reused in selected packages while keeping its version, source and release context connected.

Next step

Start with one audit that repeatedly creates evidence-search effort.

Show us how your team identifies, reviews and assembles audit evidence today. Together, we will define a practical starting point for gaps, responsibilities and reuse.

What happens after your request

  • You receive a personal reply from the Doconio team by email.
  • In the first conversation, we look at your current evidence process and the teams involved.
  • You then receive a recommendation for a useful starting point, package, implementation path and any required integrations.
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